Dealing with Difficult Passengers
Staying Calm and Collected
Flight attendants are skilled in handling difficult passengers, from those who are intoxicated to those with unreasonable demands. They are trained to stay calm, defuse situations, and ensure the safety and comfort of everyone on board. Their composure under pressure helps maintain order and prevents conflicts from escalating.
Using Discreet Signals
To communicate discreetly about potential problems, flight attendants use hand signals and codes. This allows them to coordinate effectively without alarming other passengers, ensuring that issues are managed smoothly and quietly. These signals cover a range of situations, helping maintain a calm and orderly cabin environment.
